Difference between revisions of "NOIS"
From VistApedia
(One intermediate revision by the same user not shown) | |||
Line 1: | Line 1: | ||
− | What's NOIS | + | == What's NOIS == |
+ | |||
NOIS stands for National On-Line Information Sharing. It is a computer | NOIS stands for National On-Line Information Sharing. It is a computer | ||
program that provides a means of logging and tracking problems | program that provides a means of logging and tracking problems | ||
Line 7: | Line 8: | ||
to those involved in support, development, and management. | to those involved in support, development, and management. | ||
− | NOIS | + | == Purposes of NOIS == |
− | |||
*Support - to track and resolve reported problems. | *Support - to track and resolve reported problems. | ||
*Development - to track problems that require program changes. | *Development - to track problems that require program changes. | ||
Line 14: | Line 14: | ||
*Quality Control - to ensure that problems to be fixed in future releases are corrected. | *Quality Control - to ensure that problems to be fixed in future releases are corrected. | ||
*Documentation - to find common problems useful for incorporation into troubleshooting guides. | *Documentation - to find common problems useful for incorporation into troubleshooting guides. | ||
− | * Information Resource Management Services (IRMS) - to log problems at their local facility. | + | * [[Information Resource Management]] Services (IRMS) - to log problems at their local facility. |
Simply put, NOIS is a logbook of requests for service. | Simply put, NOIS is a logbook of requests for service. |
Latest revision as of 16:32, 7 March 2005
What's NOIS
NOIS stands for National On-Line Information Sharing. It is a computer program that provides a means of logging and tracking problems associated with the daily operation of computer systems within VistA. Documenting problems provides a means to find and disseminate solutions to those involved in support, development, and management.
Purposes of NOIS
- Support - to track and resolve reported problems.
- Development - to track problems that require program changes.
- Management - to ensure resources are being used appropriately and ensure problems are resolved.
- Quality Control - to ensure that problems to be fixed in future releases are corrected.
- Documentation - to find common problems useful for incorporation into troubleshooting guides.
- Information Resource Management Services (IRMS) - to log problems at their local facility.
Simply put, NOIS is a logbook of requests for service.