NOIS

What's NOIS

NOIS stands for National On-Line Information Sharing. It is a computer program that provides a means of logging and tracking problems associated with the daily operation of computer systems within VistA. Documenting problems provides a means to find and disseminate solutions to those involved in support, development, and management.

Purposes of NOIS

• Support - to track and resolve reported problems.
• Development - to track problems that require program changes.
• Management - to ensure resources are being used appropriately and ensure problems are resolved.
• Quality Control - to ensure that problems to be fixed in future releases are corrected.
• Documentation - to find common problems useful for incorporation into troubleshooting guides.
• Information Resource Management Services(IRMS) - to log problems at their local facility.

Simply put, NOIS is a logbook of requests for service.